Need a Hand?

It's OK we're here to help.

Have a read of our Mobile FAQs here or if you're interested in broadband visit our Broadband FAQs.

Please note our Customer Care Centre will be closed on Christmas Day 2019 and New Years Day 2020.

Monday - Friday 8am - 7pm & Saturday 9am - 5:30pm

Customer Care available via:

Phone - 0800 475 4669 (0800 4 SKINNY)

Chat - Chat with Us

Facebook - Message Us

Email - Contact Us

 

Sundays & Public Holidays 9am - 5:30pm

Customer Care available via:

Chat - Chat with Us

Facebook - Message Us

Email - Contact Us

 

Roaming Help desk:

+64 3 371 0866 (free if you’re using a Skinny Mobile SIM from anywhere in the world)

Available Monday – Friday 8am – 7pm NZT; Saturday 9am – 5:30pm NZT

Got a question?
Ask Gina