Need a Hand?

It's OK we're here to help.

Have a read of our Mobile FAQ’s here or if you're interested in broadband visit our Broadband FAQs.

Customer Care: 0800 4754669 (08004SKINNY)

Opening hours: Mon-Fri 8am - 7pm; Sat & Sun* and all Public Holidays 9am - 5pm NZT.

*On Sunday the 7^th, 14^th and 21^st of October, our super helpful team will only be available via online chat,  facebook  or email.

Roaming Helpdesk: +64 3 371 0866 (free if you're using a Skinny Mobile SIM from anywhere in the world)

Opening hours: Mon-Fri 8am - 7pm NZT; Sat & Sun and all Public Holidays 9am - 5pm NZT.